Got a Question
Why not see if your question is answered below:
Q: Need to make an amendment to your order?
Unfortunately, due to the personalised nature of our items personalised products cannot be cancelled. As our production processes run 24 hours a day and are fully automated, your item enters into production as soon as you have ordered and we are unable to remove it. Please double check that you are happy with your order, before checking out.
Having trouble placing your order?
Q: General Enquiries
The best way to contact us is to email us at firstname.lastname@example.org where we endeavour to respond to all emails within 24 hours (Mon - Fri).
The Sun Personalised Gifts (In the Paper),
Head Office, Unit 12,
Weardale Business Centre,
Martin Street, Stanhope,
County Durham, DL13 2UY