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Delivery

Items are dispatched Monday – Friday only (excluding UK/England bank holidays).

2nd Class - £2.99 Dispatched by Royal Mail. Almost always arrives within 3 – 7 working days, but please allow slightly longer. This is an un-tracked service.

1st Class - £3.99 Dispatched by Royal Mail. Almost always arrives within 1 - 3 working days, but please allow up to 7 days. This is an un-tracked service.

Next Day Delivery - £7.50 Dispatched by Royal Mail Special Delivery. Order by 2pm and receive the following working day. Orders placed before 2pm on Friday will arrive on Saturday, orders placed after this time will be dispatched on Monday for delivery on Tuesday. Not available on Bank Holidays. Only available in the UK (please allow 1 extra day for deliveries in Northern Ireland). Will require a signature upon receipt. We strongly recommend that you take this option if you need the item by a certain date or if your require tracking information.

International Delivery - £8.50 We dispatch our products all over the World. Dependent on which country you choose, delivery will take between 3 and 14 working days.

Custom Gateway (TheSun.InThePaper) does everything possible to ensure your item arrives safely and within the quoted time - we guarantee to dispatch everything in the time we say. Unfortunately we cannot account for extenuating circumstances such as Industrial Action on the part of Royal Mail or other factors which would influence their delivery i.e. adverse weather conditions.

We will deliver the products ordered to the address provided for delivery when the order was placed. If any of the details provided in the delivery address are incorrect or insufficient, we are not liable for any items which have not been received.

Delivery addresses provided must be accurate and include a full postcode, in accordance with Royal Mail addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, an additional fee will occur for re-dispatch of the order (minimum of £5.00).